This section explains the operations and maintenance performed by operators.

Operators is the department that has the role of managing configuration information and user information for operating Cloud Services Management and performing maintenance of the Cloud Services Management environment, including operation and maintenance of servers.

Operators perform the following work:

• Installation and setup of Cloud Services Management

  Perform installation and setup of Cloud Services Management. For installation and setup operations, refer to the "FUJITSU Software Cloud Services Management Installation Guide".

• Operation and maintenance of the management server for Cloud Services Management

  Monitor operation status of Cloud Services Management and perform trouble response. Refer to "Chapter 2 Operation" and "Chapter 4 Maintenance".

  Operators also manage the Cloud Services Management system information. When reconfiguration becomes necessary according to the operation, refer to "2.2 Initial Configuration before Operation".

• Creation of Notifications information

  It is possible to display the content to be displayed for users of the cloud management portal on the Home window. For setting of Notifications information, refer to "2.5.4 Notification Information ".

• Creation and modification of organization information and users

  Create and modify user accounts for the users of the cloud management portal. Operators also create and modify the information of the organization to which the user belongs.

  Creation and modification of organization information and user information can be performed from the cloud management portal or by using commands. For details on the creation and modification procedure from the cloud management portal, refer to the "FUJITSU Software Cloud Services Management User's Guide for Planner and Operator". For details on the creation and modification procedures using commands, refer to "5.2.1 Organization Operation Commands" and "5.2.2 User Operation Commands".

• Creation and modification of vendor information and operation options

  Upon request from planners, operators perform creation of the connection information with vendors or cloud management software, or modification of parameters. For setting vendor information, refer to "2.5.2 Vendor Information". When adding options to a menu, refer to the description about configuration in "2.5.3 Operation Option Information".

• Creation of contract information

  Contract information can be created from the cloud management portal or by using commands. For details on the creation procedure from the cloud management portal, refer to the "FUJITSU Software Cloud Services Management User's Guide for Planner and Operator". For details on the creation procedure using commands, refer to "5.2.3 Contract Operation Commands".

• Receiving cloud service subscription applications from platform providers

  Upon request from a department that wants to use a cloud service, operators perform registration of organization information and user creation for the Platform Provider.

  In addition, operators receive and approve requests for registration, modification, and deletion from platform providers.

  Depending on the platform requested by platform providers, operators may also perform installation and deployment of RDB and SLB. As for the operation for RDB and SLB, refer to "Appendix A Operation of RDB and SLB"

• Approval of Requests

  Registration, modification, and deletion of the following information managed by Cloud Services Management requires final approval by operators.

  • Organization information

  • User information

  • Platform information

  • Service information

  For the operation procedure for requests, refer to the "FUJITSU Software Cloud Services Management User's Guide for Planner and Operator".

• Management of the metering log

  Operations such as registration and deletion of platforms and starting and stopping of virtual machines are recorded in a log. This log can be stored as resource usage records.

  For the procedure for outputting metering logs, refer to "5.2.7 Metering Log Output Command".