When an error occurs in the communication between the management server and the coordination adapter, an email that contains one of the following error type will be sent.
Authentication error
Parameter error
Other errors
Take the following actions according to the error type.
Authentication Errors
This error occurs when the password settings of the process control user of the coordination adapter(swrbaadmin) are different from each other in following places.
The password specified at the time of the setup of the coordination adapter.
The password that was set to the management server in the post-setup operations.
Re-examine the above password settings and re-configure one or both of them if necessary.
See
Refer to "Changing the Password for Process Control User/Schedule Startup" in "Cloud Services Management Installation Guide" for the procedures on how to re-configure the password specified at the time of the setup of the coordination adapter.
Refer to "5.2.10 Coordination Password Change Command" to reconfigure the password that was set to the management server.
Parameter error
This error occurs when request data sent from the management server to the coordination adapter contains parameters that are invalid or unsupported by the coordination adapter.
Check if the parameter names and values specified in the vender information are correct and reconfigure them if necessary.
See
Refer to "2.3.1 Cloud Preparations" for the parameters to be set in the vender information. Refer to "2.5.2 Vendor Information" for the vender information settings.
Other Errors and unresolvable troubles
Collect the troubleshooting data and contact the Fujitsu support staff if other error occurs or the trouble cannot be resolved by the above actions.
See
Refer to "4.3 Data Collection Tool" for the collection of troubleshooting data.
